Delivery

What is your delivery time?

All orders are packed and dispatched from our TPL in the UK. They are sent by RoyalMail Tracked 48h (Pack It) and will arrive within 1-3 working days.

The courier will deliver the parcel to the address you gave at checkout, and will send both an email and a text message in the morning on the day of the arrival. 

Both messages will have a tracking link.

Can I track my package?

RoyalMail (Pack It) will deliver the parcel to the address you gave at checkout, and will send both an email and a text message in the morning on the day of the arrival. 

Both messages will have a tracking link.

Does the shipping cost anything?

We offer free shipping on all orders over £55. Orders under £55 come with a additional shipping cost of £5.

(Shipping rates and terms can change on exceptional occasions; eg larger campaigns)

I didn't receive what I initially ordered!
Contact us and let us know what went wrong. We'll solve it faster than you can imagine.
What happens if my delivery is delayed?
In such cases, we will try to communicate this with you frequently until the parcel has been despatched.
Do you send outside the UK?
Yes we do!

We offer deliveries within the EU. You can select the country in the checkout.
The above-mentioned delivery conditions do not apply to shipments outside the UK.

Outside UK:
Delivery time – 3-5 business days
Courier - UPS

(Shipping rates and terms can change on exceptional occasions; eg larger campaigns)

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