Can I use the products when I am pregnant or breastfeeding?
Answer: When you are pregnant or breastfeeding, do not use active products such as vitamin A or vitamin C. This means that you should not use our Grade Up Retinol 0.3%+ or C Loves E+.
Can I use the products if I have rosacea, acne or any other skin disease?
Answer: Hyaluronic Filler+ is a moisturizing and soothing booster, however, it has no healing effect on these behaviors as they all fall into the category of skin diseases. You should always consult a dermatologist if you have acne or another skin condition before trying new products. If you have rosacea, you can use The Base+, Hyaluronic Filler+, Oh Mega Oil 8+ and Bye Bye Puffiness+. We recommend that you test the remaining products on a small part of your neck to see how your skin reacts.
Can I mix your boosters with my own cream?
Answer: You should not mix our Grade Up Retinol 0.3%+ with other acids. When it comes to creams, test for yourself! We have not tried to mix with all the creams out there ;-) but know that our boosters work with many creams. What we know for sure is that they can all be mixed perfectly with The Base+.
Can I have a booster on after my microneedle treatment? Which do you recommend?
Answer: You can definitely add a booster to your skincare routine after you have used your Skin Roller. After a microneedling treatment, the skin absorbs 300% more of the subsequent product than an untreated skin does. Feel free to add Hyaluronic Filler+ or Super Glue+ immediately after your microneedling treatment. Let it sink into the skin and then add The Base+ together with 3-4 drops of Oh Mega Oil 8+ and you get a real moisture boost. If there is too much moisture for you, just remove Oh Mega Oil 8+ and use Hyaluronic Filler+ and The Base+ as your moisturizing cream.
Are all products vegan? perfume free? organic? paraben free?
Answer: All products are vegan, cruelty free, perfume free, paraben free and dermatologically tested. None of our products are categorized as organic skin care.
Are they tested on animals?
Answer: Like all our previous products, none of them have been tested on animals. All our products are also vegan. We are proud members of PETA (People for the Ethical Treatment of Animals).
Answer: We are currently unable to send any product samples, but in the near future we will have sachets on selected boosters that you are welcome to test. If you live near Åhléns City in Stockholm, our products can be tested there.
If you are unsure of which products to choose, we are happy to help you with a recommendation of which products you can start testing. Please use our Beauty Tech Advisor or contact our customer service at email@example.com.
How long does a bottle last?
ANSWER: The answer depends entirely on how you use your booster. If you use it as part of your routine where you mix it with The Base+, it will last longer than if you only use it as a booster. An opened bottle should be used within 12 months of first opening it.
Should the drops be applied directly to the face or hands?
Answer: Apply the drops in the way you prefer. If you are going to use one of the products in the series as a booster, then you can drop directly to your face (just make sure that the pipette doesn't touch your face) or you can drop it in the hand and then apply on your face. If you are mixing one or more boosters with The Base+ to create a cream, we recommend that you mix them all in your hand, which you have washed thoroughly before you start mixing.
Can I use them all at once?
Answer: Yes, if you would like to use them all at once, you can do so. But we can't predict how effective it will be. Instead we recommend that you choose one or more booster according to your needs, what you want to achieve for results, what season it is in the year and whether you should use it as a day cream or night cream. If you are unsure of how to do it anyway, then just write to our customer service and we will help you.
Note! We don’t recommend mixing Grade Up Retinol 0.3%+ with any other acids.
Does the cream contain SPF?
Answer: No, none of our products contain SPF. We recommend that you always add an SPF during the day when you use our products.
Which cleanser do you recommend ?
Answer: We recommend that you use your regular cleanser, if you have one that you already use.
Feel free to try our Micellar Cleansing Gel which has a unique and effective all-in-one formula that easily removes all types of makeup and impurities without compromising the skin's moisture balance.
Is it okay to mix a booster from you with a serum or a cream from another brand?
Answer: Yes, you can mix and match your existing products and other favorites. We can't promise that it won’t clash. We have mixed all our own The Base+ boosters with our own base cream The Base+, and we know that works perfectly. But we have not been able to try mixing boosters with other brands day and / or night creams. If you want to use our boosters as just boosters and not mix them with our base cream, it works perfectly. It is like any other skincare product that you add to your skincare routine.
How many % Hyaluronic acids does your Hyaluronic Filler+ contain?
Answer: The effect of hyaluronic acid is not on the % - it is more about what type of hyaluronic acid is included and what these do - we have included a mix in Hyaluronic Filler+ to get as broad a function as possible. We are at a total of 0.9% Hyaluronic acid in Hyaluronic Filler+. Based on two different types: Sodium Hyaluronate and Hydrolyzed Hyaluronic Acid. Sodium Hyaluronic Acid
has a higher molecular weight and then provides the following function: moisturizing, emollient and prevents dry skin. Hydrolyzed Hyaluronic Acid
has a very low molecular weight and is thus more active in the skin: adds hyaluronic acid to the skin and rejuvenates the skin. One of its main functions is to bind water in the connective tissue of those skin. The water-binding ability helps to keep the skin elastic.
- Moisturizes and works on the skin's elasticity
- Fills in wrinkles from the inside
- Reduces the visibility of deep wrinkles
- Reduces "crow kicks"
How long does an opened bottle last?
Answer: An opened bottle should be used within 12 months.
Are there any of your boosters that I should not mix with each other?
Answer: Our booster called Grade Up Retinol 0.3+ should not be mixed with other acids or active ingredients. However, you can mix it with Hyaluronic Filler+ and with our The Base+ cream. Mixing Grade Up Retinol + with these products is a good way to make your skin get used to Retinol (if you haven't used it before).
How do I know how to mix / dose?
Answer: On each bottle and packaging, there is a recommended dosage for both mixing it with The Base+ cream and if you use it as a booster. But we recommend that you test what your skin's needs.
Where are the products manufactured?
Answer: The products are made between Swiss Clinic and a major Swedish developer. Swiss Clinic described its wishes and in consultation with chemists and product developers, the products have been tested with different formulations to achieve the final product, which we are proud to present to you.
Which booster combination best suits my skin type?
Answer: You will get the best answer to that question if you try our Beauty Tech Advisor, where our AI dermatologist will both analyze your answers to the questions and also the image that you add to your test. It will give you the best answers about what exactly your skin needs.
I have never used boosters before. What do you recommend I start with?
Answer: We recommend that you try our Beauty Tech Advisor. It will tell you exactly what is best for you - by analyzing the answers to the questions and by scanning your skin. If you want to try adding a booster to your skincare routine but are unsure which one may be right for you, then we recommend you start with a mild product that suits most skin types.
Our booster Hyaluronic Filler+ is pure hyaluronic acid which works for all skin types. Our Oh Mega Oil 8+ is also a product that is perfect for the beginner, because it's gentle and wonderful on the skin. It's perfect to use and boost the skin a couple of times a week. Hope you find your new favorites!
If I want to give away boosters as gifts, what can be a good set?
Answer: As a skin expert at Swiss Clinic, I would recommend to give away a kit containing: C Loves E+. C Loves E+ is perfect for those who loves to get a beautiful glow. Do not be afraid of the pearl pigment in the product, it just makes it more exciting and who does not love to get a product with that name - C LOVES E+.
Do you feel unsure if it will be right? Then we recommend Hylauronic Filler+. We promise that everyone you know, regardless of age or gender, needs to add some moisture to their skin (or their hair). Hyaluronic Filler+ can also be used for fine, soft and dry hair.
Our The Hydration Set contains both Hyaluronic Filler+ and The Base+, and is the perfect gift for every skin type.
Will there be more boosters for The Base+?
Answer: As a magician never reveals his tricks, we can not reveal exactly how many boosters we will add to the series or if we will add more in the future. Our goal is for you as a user of The Base+ to feel that you can always have your perfect routine of products. We know that there are some really good ingredients that we could add to the series. But with that said, the product development with us at Swiss Clinic will continue forever, we will always come up with new products that is exciting and innovative for you.
Can I have Bye Bye Puffiness+ on my face or is it an eye product?
Answer: Of course, you can use it all over your face as a booster. Green tea, caffeine and probiotics are all good ingredients for the skin. We have chosen to focus on it as a product that can be used as an eye cream (together with The Base+) or as an eye booster, because we know that these ingredients are both effective and useful for the eye area.